Last Updated: August 2026
At Samyukta Health Care Unit (P) Ltd., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, submit an enquiry or request an appointment.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you use our website, we may collect information such as:
- Name
- Mobile/telephone number
- Email address
- Appointment or enquiry details
- Information you voluntarily provide through contact forms
- Information related to your requested healthcare service
- Website usage and technical information such as browser type, device information and IP address
Please do not submit unnecessary sensitive medical information through general website forms.
2. How We Use Your Information
Information submitted through our website may be used to:
- Respond to your enquiries
- Contact you regarding appointment requests
- Provide information about our healthcare services
- Coordinate consultations or diagnostic services
- Respond to questions or requests
- Improve our website and user experience
- Maintain website security
- Meet applicable legal or regulatory requirements
We do not use information submitted through the website for purposes unrelated to the enquiry or service without an appropriate reason or legal basis.
3. Appointment & Enquiry Forms
When you submit an appointment or enquiry form, the information you provide may be received by Samyukta Health Care Unit and used to respond to your request.
Submitting an appointment request does not automatically guarantee an appointment. Our team may contact you to confirm availability, timing and other details.
4. Medical & Health Information
If you voluntarily provide health-related information, it may be used only to understand and respond to your healthcare enquiry or service request.
For your security, please avoid entering detailed medical records, sensitive personal information or other unnecessary health information into general website forms.
Medical information should be shared with healthcare professionals through appropriate and secure channels whenever possible.
5. Cookies & Website Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage and improve the overall visitor experience.
Cookies may also be used by certain third-party services integrated into the website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Website Analytics
We may use analytics and similar technologies to understand how visitors interact with our website, including information such as:
- Pages visited
- Approximate visit duration
- Device and browser information
- General traffic patterns
- Website interactions
This information helps us improve website performance, content and usability.
7. Third-Party Services
Our website may use third-party services such as:
- Website analytics
- Maps and location services
- Spam/security protection
- Social media integrations
- Website hosting and technical services
- Communication or appointment-related services
These third-party providers may process information according to their own privacy policies. We recommend reviewing the privacy policies of third-party services when applicable.
8. Information Sharing
Samyukta Health Care Unit does not intend to sell or rent your personal information.
Information may be shared when reasonably necessary to:
- Respond to your request
- Provide a requested healthcare-related service
- Operate and maintain our website
- Work with trusted technical or service providers
- Comply with applicable laws, regulations or lawful requests
- Protect the safety, rights and security of our patients, visitors or organization
9. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no internet-based website, electronic communication or storage system can be guaranteed to be completely secure.
Therefore, users should avoid submitting highly sensitive information through unsecured or general-purpose website forms.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate records, resolve enquiries, meet legal obligations or protect legitimate business interests.
Retention periods may vary depending on the type and purpose of the information.
11. Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion where legally applicable
- Ask questions about how your information is used
- Withdraw consent where processing is based on consent
To make a privacy-related request, please contact Samyukta Health Care Unit directly.
12. Children’s Privacy
Our website is intended for general use. We do not knowingly request unnecessary personal information from children through the website.
Where healthcare information concerning a child is required, it should be provided by a parent, guardian or authorized individual where appropriate.
13. External Links
Our website may contain links to external websites, social media platforms or third-party services.
We are not responsible for the privacy practices, content or security of external websites. Users should review the privacy policies of those websites before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date.
15. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact:
Samyukta Health Care Unit (P) Ltd.
Arambagh, Hooghly, West Bengal, India
Email: info@samyuktahealthcare.com
